Had a really good experience. Salesman made it easy and comfortable for me to find the right car at a price that worked for me. All around 5 stars
As always I got a great customer Service. Robert was very helpful and took time to explain all the important stuff about the car. Robert is very knowledgeable and takes pride in His work. Great experience. Thank you Robert!
Returned my Lexus to Lexus of Sacramento. The finance person we met was named Ron and he made the process of turning my car in painless. Robert one of the salesman there said that he would get me a gas voucher since I traveled a distance to get to the dealership. He helped me get the voucher and even went with me to the gas station. Very kind and professional people at this dealership.
Robert was very professional and listened well to my questions. Too many salespeople talk too much trying to make a personal connection. Robert took the time to explain a few of the unique features of the ES 350 before I drove it so I could appreciate the differences between it and earlier models. His approach and demeanor built trust in him, his General Manager, Christian Simon, and in his dealership. When I do purchase a Lexus it will be from Sacramento Lexus.
My husband and I spent the day going to a few Lexus dealers in the area. By far Sacramento was top-notch from the moment we walked in the door. Robert E. took care of us. He was personable, friendly, and most of all patient. The best part of any buying experience is the moment they hand you the keys and it was! Robert sat with me and meticulously went over every feature. He was scheduled to be off at 5pm and at 9pm he was still working with us. You may think "Well, that's he job". Anyone who stays four ...
Had a great experience with Robert. Very honest. It took a few days to find the right car and he was very patient and helpful. Excellent knowledge of cars and features. We even brought our daughter down to buy a car the same day we did. Thanks! Ron also was great. Very pleasant experience.
When i walked in i was almost tip-toeing because the floor is soooooo slippery i was scared i was going slip and fall. Its very unconfortable. Other than that all the staff is awesome. I got what i needed.
I was hesitant about going with my husband to buy a car, turn out to be a great experience and was very happy with purchase.
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